“AI” is often just the name we give technology we don’t depend on yet. I remember when GPS units first started showing up everywhere. Not maps o...
Confidence Scores: Helpful Signal or Hidden Policy?
Confidence thresholds look harmless – right up until they decide what gets ignored. My thermometer says it’s 94 degrees outside. The weatherma...
Don’t let the AI train YOU
The danger isn’t that AI learns from you. It’s that you start learning the wrong lessons from it. Some people think saying “please” and “t...
The Settings Page Is Running Your Life
Why the least-visited part of most software quietly controls behavior, attention, and risk. By Jana Diamond, PMP The setting page is like that junk dr...
Your Software Remembers When You Cursed at It
Your laptop isn’t offended. Your bad decisions just have excellent recall. Happy April Fools’ Day from Protovate. By Jana Diamond, PMP You know th...
Don’t be a Lemming
Why we trust polished systems long before they’ve earned it By Jana Diamond, PMP If you’re like me, when you hear an obviously synthetic voice, yo...
The 10 Laws of Automated Systems
The 10 Laws of Automated Systems Why software systems become trusted beyond the evidence that supports them The meeting starts; the dashboard is on th...
When Professional Looking Becomes Evidence
Why polished interfaces quietly change how much we question what we see. This showed up in my email inbox recently. A scam warning that looked like a ...
