Why interface changes have an adoption cost, and why good design accounts for it So you open Excel or Word or some other application you use ever...
Check Your Bot, Dot
A silly little rhyme about refusing AI right up until it becomes annoyingly useful. I will not use your bot, Dot. I do not want it. I do not. It w...
The Notification Tax
How “helpful” alerts quietly wreck focus, workflow, and good judgment All those crazy notifications that pop up on the right side of the screen?...
Technology Stops Being “AI” Once We Get Used to It
“AI” is often just the name we give technology we don’t depend on yet. I remember when GPS units first started showing up everywhere. Not maps o...
Confidence Scores: Helpful Signal or Hidden Policy?
Confidence thresholds look harmless – right up until they decide what gets ignored. My thermometer says it’s 94 degrees outside. The weatherma...
Don’t let the AI train YOU
The danger isn’t that AI learns from you. It’s that you start learning the wrong lessons from it. Some people think saying “please” and “t...
The Settings Page Is Running Your Life
Why the least-visited part of most software quietly controls behavior, attention, and risk. By Jana Diamond, PMP The setting page is like that junk dr...
Your Software Remembers When You Cursed at It
Your laptop isn’t offended. Your bad decisions just have excellent recall. Happy April Fools’ Day from Protovate. By Jana Diamond, PMP You know th...
